Our on-site lab will draw blood work for patients in our office. If you have an order from a specialist, we will draw the blood work for you. Our staff will help you with your lab order, draw your blood and collect other specimens in an anxiety-free environment.
How does insurance coverage work with lab tests?
Insurance plans vary, and your coverage depends on your specific policy. While most tests are covered by insurance, you may want to contact your insurance carrier if you have any questions.
Why do I need to fast before some lab tests?
Some tests are accurate only if you have been fasting before having your blood drawn. If your provider tells you that you need to fast before your tests, you should not eat food or drink anything besides water. If your blood work is done early in the morning, DO NOT eat or drink anything besides water after midnight. You may take medications while fasting and you should drink plenty of water to stay hydrated and help make your blood draw easier. If your blood work is done in the afternoon, please DO NOT eat or drink anything besides water for at least six (6) hours before the appointment.
Do I need to make an appointment for lab tests?
Appointments for our patients are required. “WALK-INS” are welcome; however, lab tests must be ordered by your provider.
What if I want to go to an off-site lab for testing?
If you prefer, you can go to an off-site lab such as LabCorp, Quest Diagnostics, or any local medical center for your tests. Please notify us if you are going to an off-site lab to send the lab orders. Call our office at least one (1) week before your scheduled appointment. Contact the off-site lab directly to schedule an appointment and find out about their respective locations/hours.
How long does it take to get my lab test results?
We usually receive your lab results within seven (7) to ten (10) business days of your test date. Your provider will discuss the lab results on your following schedule.
OFFICE HEALTH DISCOUNT PLAN
So how much does the Health Discount Plan cost?
Our office offers a Health Discount Plan that requires a non-refundable enrollment fee of $95.00 per year. The plan includes yourself (Primary Member) plus five (5) additional family members or friends who will receive the same discount as you. You will need to notify us who the members are you want to benefit from the membership.
The Primary Member makes the first payment of $145.00. The amount will include an enrollment fee ($95.00) and the initial consultation fee ($50.00). Charges are required to be paid in full before the services are done.
Every time you visit the office, you will pay a consultation fee ($50.00). Separately, you will pay a reduced price on labs and some service(s) that you receive in our practice. The membership only covers services performed by our providers at MENDEZ MEDICAL CENTER and is renewable every year.
What does the Health Discount Plan fee cover?
The fee covers excellent primary care by our providers through office visits, which include services such as annual physical exams, chronic care office visits, and follow-up visits. The fee also covers direct communications with your provider via phone.
Our patients with the Health Discount Plan have access to discounted labs, medications that you can purchase in our on-site dispensary, and some imaging studies.
When do I pay my fees for non-covered labs and services?
Charges will be applied to your preferred payment method (Visa, Mastercard, Discover, American Express, and debit card) or collected in cash BEFORE receiving the service. We don't accept any checks.
What if I decide to terminate the membership?
We expect to have an open, honest, and respectful relationship with you. If you a complaint that we cannot satisfy together, we will gladly allow you to terminate your membership.