Primary Care is the first step in addressing your healthcare needs and preventing future complications.

Primary Care Providers will help you direct and coordinate all aspects of your health care – physical, emotional, and mental. They listen to your questions, assess symptoms, recommend treatment approaches, prescribe medication, and refer you to the proper specialists, treatments, and services when needed.

We treat all kinds of common everyday problems like colds, flu, strep, rashes, etc. We also treat more complicated long-term medical problems like diabetes, high blood pressure, high cholesterol, and thyroid disorder. If a condition requires more in-depth care, we will refer you to specialists who can take care of you.

Be open and honest with your provider regarding what’s going on with your health. Don’t hold back if something is bothering you. Any information you can give to the provider can help him/her assess better your condition. This information can have a positive impact on the care you receive.

When you have an appointment with your provider, that is who you will see during the visit. If you need to schedule a visit and your provider is not available, we can schedule you with another doctor or a nurse practitioner in the office. It will help you to be seen sooner and taking care of.

Seeing your Primary Care Provider once a year for a physical exam is an excellent way to manage your health if you have overall good health. Many health insurance plans classify an annual physical as preventive care and cover them at no charge. But if you have a chronic condition, it would be better to see your provider regularly to address and monitor your condition.

Our providers are with patients throughout the day, so it is usually not possible for them to immediately answer phone calls. We will return your call in twenty-four (24) hours. To help us get back to you quickly, leave us your full name, date of birth, the reason for the call, and current phone number.

For insured patients, a referral to a specialist is made by your provider and paid by the insurance. We will help you to find the best specialists we know that will accept your insurance. We will communicate directly with the specialist to make sure they have all the information needed. Depending on the level of care and the expertise required, we may rely on them to help manage your treatment on an on-going basis.

You should contact your insurance and confirm if they offer transportation for medical appointments. Usually, you may need to call the transportation service up to three (3) days in advance so they can schedule it for your next appointment.

You should contact your insurance and confirm if they offer transportation for medical appointments. Usually, you may need to call the transportation service up to three (3) days in advance so they can schedule it for your next appointment.

Our skilled hospital-based providers, known as hospitalists, will care for you while you are admitted to Florida Medical Center. Our hospitalists will oversee your inpatient care and work with your Primary Care Provider after discharge. Also, Dr. Oscar Mendez has hospital privileges at Florida Medical Center can admit patients and follow them in the hospital setting.

When you are admitted to the hospital, please identify yourself as a patient of our practice who wants to see one of our hospitalists. They will communicate directly with your Primary Care Provider and share details about your inpatient medical care.

Please notify your admitting physician we are your Primary Care Provider. Request them to call us at the time of admission. We want to be involved and aware of your care from the start. Please call our office to schedule a hospital follow-up as soon as discharged.